PRIVACY POLICY

Last updated: Oct 2025

MyTipi (trading as MyCanopy) understands and respects the importance of your privacy. We take this seriously and comply with the UK General Data Protection Regulation (GDPR).

This privacy policy explains how we collect, use, and protect personal data from users of our websites:

If you have questions, contact us at mytipi@rocketmail.com.

INTRODUCTION

By providing us with your data, you confirm that you are over 13 years of age.

MyTipi (trading as MyCanopy) is the data controller responsible for your personal data (referred to as “we” or “us” in this notice).

Contact details:

  • Entity: MyTipi (trading as MyCanopy)

  • Address: The Retreat, Helstone, Cornwall, PL32 9RL

  • Email: mytipi@rocketmail.com

WHAT DATA WE COLLECT

We may collect:

  • Name, job title (if relevant), email, phone, and postal address

  • Payment details (for transaction purposes only – we do not store card or bank details)

  • Communication data (emails, messages, forms, social media interactions)

We do not collect sensitive data (e.g., health, ethnicity, politics, religion, biometrics, criminal data).

WHY WE USE YOUR DATA

We process personal data to:

  • Provide goods and services you purchase

  • Respond to enquiries and keep records

  • Meet our legal obligations (tax, accounting, contracts)

Our lawful grounds include: contract performance, legal compliance, and legitimate interests (e.g., replying to communications).

DISCLOSURE OF DATA

We may share personal data with:

  • Service providers (IT, hosting, admin systems)

  • Professional advisers (accountants, lawyers, insurers)

  • HMRC or regulators (where legally required)

  • Freelancers working under contract

  • Delivery partners (only essential details to fulfil orders)

All third parties must process your data lawfully and securely.

DATA SECURITY & RETENTION

  • We use appropriate measures to prevent unauthorised access or loss.

  • Customer records must be retained for six years under UK tax law.

  • Data may be anonymised for statistical use.

YOUR RIGHTS

You have the right to access, correct, erase, restrict, transfer, or object to processing. You can also withdraw consent where consent is the lawful basis.

Requests can be sent to mytipi@rocketmail.com. We aim to respond within one month.

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

COOKIES POLICY

Last updated: Oct 2025

This Cookies Policy explains how MyTipi (trading as MyCanopy) uses cookies when you visit:

By using our websites, you agree to our use of cookies. You can disable or manage cookies in your browser settings.

WHAT ARE COOKIES?

Cookies are small text files placed on your device. They help websites function, improve user experience, and provide anonymous analytics.

TYPES OF COOKIES WE USE

  • Strictly Necessary – required for site operation (cannot be turned off).

  • Performance – help us understand how visitors use the site (e.g., Google Analytics).

  • Functionality – remember your preferences and choices.

  • Third-Party – set by embedded content (e.g., videos, maps, social media).

MANAGING COOKIES

You can block or delete cookies in your browser settings. For guidance see:

  • www.aboutcookies.org

  • www.allaboutcookies.org

CONTACT

For questions, contact us at:

  • Email: mytipi@rocketmail.com

  • Address: The Retreat, Helstone, Cornwall, PL32 9RL